Insurance Advisor

Stevenage

£30,000

A well-renowned Insurance provider with a national presence are now looking for an Insurance Advisor to join their growing team!

The Role:

• Dealing with either inbound or outbound customer calls, understanding the customer's needs, and providing insurance solutions to that are best suited to their requirements
• Ensuring calls are answered in a timely professional manner, and that exceptional customer experience is always delivered, and that business standards are adhered to at all time
• Processing correspondence, renewals activity, new business quotations
• Ensuring that all workflow activity is completed in accordance with approved business processes
• Complying with all approved procedures, customer service standards and external regulatory bodies.
• Achieving and maintaining the required competencies for the role.
• Ensuring that any customer complaints are identified and handled strictly within the company's complaints procedure.

The Candidate:

• Engaging personal communication style.
• Positive attitude, resilient, adaptive, receptive, and articulate.
• Previous experience in sales or service. We are keen to hear from individuals with a background in public facing industries such as insurance, retail, and hospitality.

If this sounds like a great opportunity for the next step in your career, click the apply button now!