Compliance Manager

Northamptonshire

Salary up to £65,000

The successful candidate will be reporting to the Managing Director and be part of the Senior Management Team. 

This is a newly created role to join an Insurance Broker who have exciting growth plans for the future.

Compliance Framework

Review current policies and procedures in line with regulatory framework to include:-

• Updating Senior Managers and Certification Regime (SMCR) roles & responsibilities
• Updating Regulatory Business Plan
• Update Business Continuity Planning (BCP)

Create annual compliance monitoring plan

• Annually review policies and update versions as and when necessary
• Maintain version control documents
• Conduct checks /audits to ensure policies are being adhered to
• Provide second line of defence checking managers file checks
• Report on findings and provide recommendations for improvements/changes in procedures/policies

Attend compliance webinars to keep up to date with new and changing regulation

Attend Insurer audits if required

Respond to Insurer audit requests

FCA Reporting / Authorisations

As and when required support colleagues processing FCA applications

Maintain a diary for FCA reporting requirements

Complete / support colleagues submitting FCA reporting

Meetings

Attend Monthly Manager /Director Meetings

• Discuss current processes and procedures and highlight any issues 
• Discuss up & coming compliance /regulatory changes
• Discuss/Agree any potential changes in procedures/scripts/letters

Consumer Duty

Create reports & Update Consumer Duty Information in line with FCA guidelines

• Not Taken Up (NTU) Cancellation within 14 days
• Retention
• Vulnerable Customers

Add reporting MI to Consumer Duty Information

• File Check Quality
• Staff Training/Competency Hours
• NTU & Cancellation within 14 days
• Breaches
• Insurer Complaints
• GDPR Breaches
• Claims not paid
• Vulnerable customer MI

Annual Consumer Duty Board Report

Collate Data and report with recommendations for Board sign off

Product Governance & Fair Value

• Email Insurers and collate Product Governance and Fair Value questionnaires
• Complete Insurers Product Governance and Fair Value questionnaires

Third Party Suppliers

• Complete Insurer due diligence requests
• Maintain up to date Terms of Business Agreements (TOBA) register

Risk Management

• Identify any potential compliance risks and implement risk management strategies
• Maintain Risk Register and regularly update

For more information please contact:-

Rachel Goodman

07866841336

rachel.goodman@strideresource.com