Position: Insurance Client Advisor
Location: Birmingham 
Salary: Up to £42,000

Join our clients team as an Insurance Client Advisor within a specialist division. Work alongside experienced Account Executives to provide outstanding service. Your main goal will be to ensure account retention and growth through effective account management, broking, and technical support.

Responsibilities:

- Creating documents for new customers' insurance requirements

- Researching and presenting suitable alternatives for customer renewals

- Coordinating renewal quotes and managing insurer queries

- Checking and approving policy documentation before release

- Handling account queries and credit control matters while ensuring compliance with legal and regulatory policies

Qualifications:

- Working towards Chartered Insurance Institute Qualifications: Cert/Dip CII

- Insurance administration experience in a commercial setting

- Strong rapport-building and customer service skills

- Proficiency in MS Office and eligibility to work in the UK

Day-to-day:

- Collaborating with Account Executives to deliver exceptional customer service

- Managing insurance documentation and coordinating renewal quotes

- Handling insurer queries and ensuring compliance with legal and regulatory policies

Benefits:

- Competitive salary

- Strong pension

- Holiday Allowance: 30 days plus UK Bank Holidays

- Income Protection:

- Life Assurance:

- Health Screens:

- PMI:

- Comprehensive benefits package

- Opportunities for professional development and growth

If you have a passion for delivering exceptional service and the required qualifications and experience, we'd love to hear from you!