Job Title: Commercial Claims Handler
Location: Bolton - 5 days office based
Salary: £30K

We are currently working with a reputable, independent Chartered Commercial Insurance Broker, that are seeking an experienced Claims Handler to join their dynamic team. This is a fantastic opportunity to be involved across all Commercial product lines and specialist schemes. 

Key Responsibilities:

• Review and assess insurance claims, determining coverage and liability across a variety of commercial products including but not limited to Employers & Public Liability, Property, Fleet and Cyber.
• Acknowledge new claims to clients and insurers, keeping clients informed throughout the process and ensuring the best possible outcomes.
• Investigate claims, gather evidence, and make informed decisions.
• Negotiate with claimants, insurers, and other stakeholders to reach fair settlements.
• Handle claims in a timely manner while adhering to FCA guidelines and internal procedures.
• Maintain accurate and up-to-date records for all claims, ensuring timely follow-ups.
• Provide outstanding customer service and build strong client relationships.
• Prepare claims reports for Account Executives, especially for larger cases.

Benefits:

• Employer-matched 5% pension contribution.
• Life Assurance - 2x annual salary.
• Private Medical Cover.
• 25 days of annual leave plus additional holiday days at Christmas.
• Regular training opportunities and support for professional development and qualifications.