Role - Senior Account Handler
Salary - £45,000
Location - Horsham

We are seeking a talented and experienced Senior Account Handler to join our team. As a Senior Account Handler, you will play a crucial role in ensuring the smooth running of our commercial insurance business. You will work closely with brokers and clients to provide exceptional service and support, while managing a portfolio of accounts.

Responsibilities

• Develop and maintain strong relationships with brokers and clients to understand their needs and provide tailored insurance solutions
• Manage a portfolio of accounts, ensuring all details are accurate and up-to-date
• Collaborate with underwriters and other stakeholders to negotiate terms and conditions for insurance policies
• Keep abreast of industry trends, regulations, and changes in the insurance market to provide proactive advice to clients
• Handle inquiries, claims, and other client requests in a timely and professional manner
• Contribute to the growth of the business through cross-selling and up selling opportunities
• Mentor and support junior team members, sharing knowledge and best practices

Qualifications

• 5+ years of experience in commercial insurance, with a strong understanding of the brokerage environment
• Proven track record of managing client relationships and delivering exceptional customer service
• Excellent communication and negotiation skills, with the ability to build rapport and trust with stakeholders
• Detail-oriented with strong organizational and time management skills
• Proficiency in using insurance management systems and Microsoft Office suite
• Relevant professional qualifications such as ACII or equivalent would be advantageous

Day-to-Day

• Communicating with brokers and clients to understand their insurance needs and provide suitable solutions
• Managing a portfolio of accounts, ensuring accuracy and completeness of all records
• Collaborating with underwriters and other stakeholders to negotiate terms and conditions for insurance policies
• Staying updated on industry trends and changes in the insurance market to provide proactive advice to clients
• Handling inquiries, claims, and other client requests in a timely and professional manner
• Contributing to the growth of the business through identifying cross-selling and up selling opportunities
• Mentoring and supporting junior team members, sharing knowledge and best practices

For more information contact: Dan Falcini

07397322650 

Dan.falcini@strideresource.com 

If you have the skills and experience required for this role, we would love to hear from you. Apply now to take the next step in your insurance career!